Accessing your account
- I forgot my password. How I can reset my password?
- Go to My account page and click Reset my password or follow this link Reset my password
- Follow the instructions from the reset email and create a new password.
- I didn’t receive password reset email.
- Check your junk mail folder, the email could be filtered by spam filter.
- If your email is at hotmail.com, aol.com, msn.com you might need to add firstname.lastname@example.org to your address book, so the system delivers the email right to your inbox. After your added the email to your address book, try to reset your password again.
- I forgot my email. How I can log in to my account?
- Use a contact form to request a help, write your full name, your email address and some details about your past orders so we can find your account.
- Receive a response normally within 48 hours.
Managing your account
- I misspelled my name/email, how I can change it?